At Al Umayri Limo Service, we aim to provide our customers with exceptional service and satisfaction. If for any reason you are not completely satisfied with your experience, please review our refund and returns policy below:
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Refund Eligibility:
- Refunds may be considered in the following circumstances:
- Cancellations made within the specified timeframes outlined in our cancellation policy.
- Unsatisfactory service delivery due to unforeseen circumstances or service failure on our part.
- Refund requests must be submitted in writing to info@alumayri.com within three (3) days of the service date.
- Refunds may be considered in the following circumstances:
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Refund Process:
- Upon receipt of your refund request, we will review it and notify you of the approval or rejection of your refund.
- If approved, the refund will be processed within a reasonable timeframe to the original method of payment.
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Returns Policy:
- As a transportation service provider, we do not offer physical products that are eligible for returns.
- In the event of dissatisfaction with our service, please contact us directly to discuss your concerns and potential resolutions.
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Refund Exceptions:
- No refunds will be provided for services that have been fully or partially utilized, except in cases of service failure on our part.
- Refunds will not be issued for cancellations or no-shows that do not comply with our cancellation policy.
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Contact Information:
- For refund inquiries or concerns, please contact us at info@alumayri.com or (365) 996-5681.
Please note that all refund requests are subject to review and approval at our discretion. We strive to address any concerns promptly and fairly to ensure your satisfaction with our services. Thank you for choosing Al Umayri Limo Service.